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Privacy Policy and Terms & Conditions for Mission Radio

Effective Date: 2/12/2024
Company Registration Number: 16112167, Registered in England and Wales

1. Introduction

At Mission Radio, we respect your privacy and are committed to protecting your personal data. These Privacy Policy and Terms & Conditions outline how we collect, use, and safeguard your information when you interact with our website, use our Alexa skill, or purchase merchandise and custom-printed items from us.

By using our services, you agree to these terms.

2. Information We Collect

We may collect and process the following types of data:

  • Personal Information:
    When you purchase merchandise, upload custom designs, subscribe to our newsletter, or use our Alexa skill, we may collect information such as your name, email address, shipping address, and payment details.

  • Usage Data:
    When using the Alexa skill, we may collect data such as how often you use the skill and which features you interact with.

  • Technical Data:
    This may include your IP address, browser type, and information collected via cookies on our website.

3. How We Use Your Information

We use the data collected for the following purposes:

  • To provide continuous streaming of our radio broadcast.

  • To fulfill orders and manage your purchases of merchandise and custom-printed items.

  • To enhance your experience using our Alexa skill, including providing requested features.

  • To send promotional materials, updates, and other communication related to Mission Radio (if you opt in).

4. Custom Printing and Returns Policy

  • Custom-Printed Items:
    All custom-printed items, including T-shirts, hoodies, mugs, canvases, and silk indoor/outdoor posters, are made-to-order based on your specific design choices.

  • Returns:
    We do not accept returns for custom-printed items unless there is a defect with the product. Returns will not be accepted for issues related to size or design choices made by the customer.

  • Order Accuracy:
    Please ensure that all sizes, designs, and instructions are correct at the time of purchase, as these items are custom-made and cannot be modified after production.

5. Alexa Skill Privacy

When you use our Alexa skill:

  • Amazon may share certain personal data, such as your device type, with us.

  • We use this information solely to improve your experience and do not share this data with third parties unless required by law.

  • To activate Mission Radio, say:

    • “Alexa, launch Mission Radio.”

    • Then say: “Alexa, play Mission Radio.”

 

6. Sharing Your Information

We do not share your personal data with third parties except in the following situations:

  • To comply with legal obligations.

  • With your explicit consent.

  • 7. Data Security

We prioritize the security of your personal information and employ industry-standard encryption and security practices to protect your data. We are committed to maintaining a safe environment for all information you share with us.

8. Your Rights

You have the right to:

  • Request access to your personal data.

  • Correct or delete any personal data.

  • Opt out of receiving promotional emails.

For any such requests, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy and Terms & Conditions from time to time. Any changes will be posted on this page with a revised Effective Date.

10.

Contact Us

If you have any questions or concerns about this Privacy Policy or our Terms & Conditions, feel free to contact us at:

Mission Radio: Love Music, Love Life®

Company Registration Number: 16112167, Registered in England and Wales

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